Terms of service

Terms of Service

Effective Date: March 25, 2025
Harlan Kustom
Website: https://harlankustom.com

By accessing or purchasing from Harlan Kustom, you agree to the following Terms of Service. Please read them carefully before placing an order or using our website.

1. Overview

Harlan Kustom specializes in laser-engraved artwork and custom wood products. Our services include custom design work, handcrafted engraving, and online order fulfillment.

2. Eligibility

To use our services, you must be:

  • At least 18 years old

  • Providing accurate, up-to-date information when placing an order

3. Custom Orders

By placing a custom order, you confirm that:

  • All submitted content (images, text, etc.) is either owned by you or you have the legal right to use it.

  • You approve the design mockups or proofs, if provided, before engraving begins.

We are not responsible for errors in submitted information (e.g., names, dates, spellings).

4. Pricing & Payment

All prices are listed in USD and are subject to change without notice. Full payment is required at checkout. We accept major credit cards and secure payment gateways like PayPal or Stripe.

5. Shipping & Delivery

We ship within the U.S. (and internationally upon request). Shipping times vary based on project size and current workload. Orders may take up to 2 weeks to complete and ship.
Delivery timelines are estimates and may be affected by carrier delays. Harlan Kustom is not responsible for delays once your order has shipped.

6. Returns & Refunds

Please refer to our Return Policy for detailed information. Custom items are non-refundable unless damaged or defective upon arrival.

7. Intellectual Property

All content on our website—including images, logos, product designs, and text—is the intellectual property of Harlan Kustom and may not be copied, reproduced, or resold without written permission.

8. Limitation of Liability

Harlan Kustom is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. We make no guarantees other than those stated in our policies.

9. Changes to These Terms

We reserve the right to update or change these Terms at any time. Continued use of the site or services after changes implies your acceptance.

10. Contact Us

For questions or concerns regarding these Terms, please contact:
📧 harlankustom@gmail.com
📞 (402) 416-9322